Dark Light

Cancellation Policy

We respect the rights of our customers and offer a flexible cancellation policy to ensure your satisfaction.

Order Cancellation

Cancellation Fees: No fees are charged for canceling an order before it is shipped.

Cancellation After Shipment: Once an order has been shipped and cannot be intercepted, we will process cancellation requests according to the following rules:

Return Policy

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, merchandise must be in excellent condition with all parts, accessories, and original packaging.

If anything is unclear or you have more questions, please feel free to send emails to [email protected].

Refund Process

Refund Handling: Once we receive your item, we will inspect it and process your refund.

Refund Method: Refunds will be issued to the original payment method used by the customer at the time of purchase.

Refund Timeline: For credit card payments, refunds may take 5-10 working days to appear on your credit card statement.

Additional Charges

Shipping Refunds: Shipping fees are non-refundable.

Restocking Fee: A 15% restocking fee of the item price (excluding shipping) is non-refundable and will be deducted from the refund.