What Are Our Shipping Options?
Our shipping partners are UPS, FedEx, TNT and DHL. We use them to speed up shipping and guarantee a safe delivery.
Where Spooky2-Mall.com Ships To
All products are FAST shipped by UPS/Fedex/TNT/DHL. Fast Shipping to WorldWide!
| Country/Region | Estimated Delivery Time |
|---|---|
| America | 5-7 business days |
| Europe | 7-15 business days |
| Countries or regions outside America and Europe | 5-10 business days |
Note: If your parcel has experienced some delay, it may be due to unexpected reasons such as customs inspections, customs clearance, etc. Please be patient while your parcel is travelling its way to your doorstep. We highly appreciate your understanding.
How to Track Your Order
All products are shipped directly from China where our official store is located. We will send a tracking number to your email box once your purchase is shipped.
Track your order as follow:
DHL: https://www.dhl.com/en/express/tracking.html
FEDEX: https://www.fedex.com/apps/fedextrack/?action=track
TNT: https://www.tnt.com/express/en_cn/site/shipping-tools/tracking.html
UPS: https://www.ups.com/ca/en/Home.page
Note: You may have to pay customs duties or VAT for products you purchased at Spooky2-mall.com.
On 1 July 2021, the import VAT exemption for consignments with a value of €22 (or less) will be removed in the EU. All the EU orders will have to pay for the VAT during customs clearance. The same applies to orders in the UK as well. For customers in other countries, whether you have to pay for the VAT and the amount being charged will depend on your local customs policies.
Our goal is to provide the most effective shipping solution. If you have any problems, please email us at [email protected].
What to do if your order doesn’t arrive at the expected time.
If your package is shipped by UPS/Fedex/TNT/DHL/ and the delivery time exceeds 30 business days (except customs clearance time), please contacts us for help: [email protected].
