We have compiled lots of questions on Product, Payment and Shipping here. We hope that you can find your answer below.
Still have any questions?
If you can not find an answer to your question here, please send us an email at [email protected] and we’ll get right back to you or from online chat.
Normally our users do not have problems in making payment using credit card. But if you do, please check with your credit card company about below information:
1. Does your card have payment limitation per order or per day? If so, we can split it into several invoices for you, so you can pay each invoice at lower amount.
2. Is there enough money in the card?
We accept Paypal, Credit Card, Debit Card, Western Union, MoneyGram and Bank transfer although you can only choose paypal when you place the order from www.spooky2-mall.com. If you want to use other payment methods, please contact us through email ([email protected]) or from online chat.
We offer one-year warranty for all the products. If there is anything wrong with the products, please contact us, we will fully assist you in solving the problem.
For new PayPal account, you need to contact your bank to approve your first payment.
I can’t pay via PayPal because I’m shipping to one country but my billing address is in another country.
You can keep your shipping address the same with the billing address, and send shipping address to us. We will arrange shipment to the specified address for you.