Here are five suggested notes for using Spooky central:
1. Make sure the white high voltage wires, plasma tube and Spooky Central are as far from the generator and its power supply as possible. If either the high voltage cable of the tube or the tube itself is close to the power supply (or power supply wires) of the generator, the generator may easily lock up.
2. The cable from the 5v power adapter acts as an aerial, picking up the signals from Spooky Central. Please ensure the adapter is plugged into a different mains socket outlet.
3. Use a generator with P/N number starting from 2417.
4. Use the special USB and BNC filter cables provided with your Spooky Central. If you do not have the BNC filter cables, they can be purchased from www.spooky2-mall.com.
5. A lot of powered USB hubs have very bad power supplies. And it can cause problems.
Spooky2 sollte den USB Hub in das Set dabeilegen, wäre hilfreich!
Hallo Sabine, danke für den Hinweis, wir werden uns weiter verbessern.
I have followed all of the above listed steps. And the Tubes will not light up. I can hear a high pitched sound coming from the Ultra Sonic Wand. Both Red Lights are on on the front of the machine with the Test light on the Tube lines not lighting up.
I got it to work last night with a lot of frustration. This morning it turned it self off and I have been doing everything that I can figure doing to get the tubes to start working
Rebooted my Computer several times . Reloaded all of the software several times. Turned everything on and off at different stages with no results.
I have (2) Generator X pro Generators running on there own and (1) XM Generator hooked up to the Central Unit.
All (3) of the Generators seem to be working.
The Central Unit will not work as advertised. You make it look as if it you can just turnit on and run. It will Not.
I hope I did not waist $3400 for a piece of junk.
I Need Help. My Girl may have Cancer and I need this machine to work as soon as I can get it to work to help her with her situation.
I have exactly the same problem that you have, I just took out of the box the new Central unit and plasma tube, and connected everything,, the lights in Central unit are on and you can hear the fan inside running but the plasma does not light up, I talked to them by messages in their web site and they told me to open the central unit to check inside; I had previuosly another Central Spooky unit that stopped working and burned the plasma tube, they made me open the unit and check every part with a multimeter to find out that the main board broke and I have to order a new one for $800, so I decided to buy a new machine and another plasma tube, now I have a problem with this one too, they should have in USA somebody that provides service to their machines for they are expensive.
Hello
Sorry for your bad experience. We will provide feedback on this information to related team.
To get the best guidance, I recommend contacting the official Spooky2 customer service team email:support@spooky2-mall.com
They can provide detailed instructions, troubleshooting help, and personalized support.
And our support website is a great resource for any questions you may have. Feel free to explore and search for information you need. The website address is as follows:https://www.spooky2support.com/hc/en-us
Have a good day!
Hi, I had the same thing, it took 8 months to make Faraday cages, aluminum caps, and I solved the problem myself. I accidentally put a wire from a Gray generator and the Plasma started working. It ‘s about connecting the wire to the computer . The native wire is not calibrated correctly on the metal connector, But no one has extended the warranty to me , except for ” Look at how many lights are burning in the device case ” Chinese support can not help . Home repairs take an hour, 2 power transistors fail, it’s not easy to replace them yourself, prepare the money, as their markings have been erased, This is Chinese know-how
Dear Viacheslav,
Thank you for sharing your experience with Spooky2 Central. We appreciate the effort you put into troubleshooting and finding a solution.
We are sorry to hear about your challenges and understand your frustration regarding the wire calibration and warranty concerns. While we strive to provide reliable support, some technical issues may require specialized repairs. If you need further assistance, we recommend reaching out to our support team with detailed information, and we will do our best to help.
Your feedback is valuable, and we appreciate your patience and understanding. If you ever need further clarification or have specific questions, please feel free to contact us at support@spooky2-mall.com.
Best regards,
Spooky2 Support Team
I am trying to get the spooky2 central to work for a friend. They are in tears after spending all that money, I have tried to connect it , no luck. I have a XM generator and i is working connecting to the central the lights flash. The power light will not come on when I plug it in and turn on the power. Is there a high voltage breaker inside the central the fused test OK. when an OHM meter is used for testing. I followed the insallatiion instructions. Please help
Hi, I’m sorry you’re having trouble — let’s fix this together.
Please check if the power switch on the back lights up orange and the fan runs. Make sure the power cable and outlet work and test the fuse with an ohmmeter.
Connect Out 1 of the XM to Central Input, Out 2 to Modulation. Use the USB cable with the metal ring.
In the software, use Spooky Central General – JW (under Plasma). Load your program, tick Allow Generator Overwrites, select your generator, then click Start.
Spooky Central needs a 5V square wave at 100% offset — other settings can stop it from working.
If the power still won’t turn on, please send photos or a video of your setup to support@spooky2-mall.com, and we’ll help you step by step.