I know many people, just like me before, have had computer-related problems while using Spooky, and I'd like to offer my solutions so that others also can have a smooth experience while using this wonderful software and hardware.

I've noticed two types of tech problems. In both of these cases the Spooky software will be interrupted and the connection with the generator(s) will be lost.

The first one is caused by people allowing Windows to auto-update and restart their computer. Also when they allow their computer to go to sleep.

The other type of problem has to do with USB-connections.

My computer runs Windows 10, so my description of where I look - and what I recommend users where to look - reflects what these are called under Win10.

USB-controllers have a Power saving setting, which default is on (active), in order for the computer to save power by deactivating usb-ports when it deems necessary.

Since the Spooky software constantly communicates with its hardware (generators, Spooky Central and Spooky Pulse) through usb-connections, we never want the computer to shut down a usb-connection in order to save power. So we have to make sure that it won't happen. To achieve this, users have to deactivate the power saving feature for usb-connections.

My prefered way to do it is this:
Go to Computer Management (Local) > System Tools > Device Manager
You’ll see a list of items. We are only interested in those which are controlling USB.

I’ve found the following:
* Under "Human Interface Devices" open (double-click or hit the <Return> key) on "USB Input Device". Click on the tab "Power Management" and make sure the checkbox “Allow the computer to turn off this device to save power” is not selected.

Do this procedure to the following items too:
* Under "Ports (COM & LPT)” open each and every “Silicon Labs CP210x USB to UART Bridge” and uncheck the Power Management checkbox for these too.
* Under “Universal Serial Bus controllers” open each item and where you’ll find Power Management options, uncheck its checkbox as well.

So here are my suggestions from scratch in order of preference to eliminate as many tech-related problems as possible:

1. Make sure that the usb-cable(s) and the usb-connector(s) on your computer are functional by for instance attaching a printer, hard drive etc for test purposes to see that these are working.

2. Make sure to fix/attach the usb-cables somewhere, so that those are not hanging loosely from the generators, usb-hubs etc. I noticed that a little pull or touching the cables can interrupt the connection, causing Spooky to give a Gen error message or Spooky Pulse to misbehave. Since I taped them to the enclosing box of my generators and tied them together from the usb-hub, these are much less error prone.

3.Update your Windows software so that you have the latest drivers etc.

4.Download the Spooky software but do not install it yet.

5.Go to system settings and deactivate the Windows auto-update settings.

6. Make sure the computer (Operating System and hard drive) never goes to sleep. Allow only the screen to go to sleep. If you don't want the lid of your laptop to be constantly open, you can change the settings so that you can close the lid, and only the screen goes to sleep, not your OS and hard drive. That way no dust gathers on the keyboard and on the screen, and no one can accidentally push a button on the keyboard either.

7.Cut the internet - allow neither WiFi nor wired connection to your computer.

8. Go to "Device Manager", double click (or hit <Return>) on each and every of the above mentioned usb-controller settings and uncheck the Power Saving setting for them.

9. If you have Spooky Pulse and plan to regularly do bioscans with it, connect it directly to a usb-contact - not a hub - on your computer. (Otherwise you need to stop all rifing activity, close the Spooky software, attach Spooky Pulse and restart the Spooky software to be able to do a scan.)

10. Install the Spooky software and run it.

I hope these steps will reduce or even completely eliminate your connection issues you might have.

Solutions to Computer-related Problems While Using Spooky2

Authored by: Damienn Danataus
Source: https://www.facebook.com/groups/spooky2/permalink/837159326445972/